A Threatening call

I got a call from a guy from Three mobile customer care on my landline and this is how the conversation went …

Me : Hello ?

Guy on the phone : Hello, my name is Rajeev from Three customer care and I need to talk to Karthik. (In a gruff and threatening voice)

Me : Karthik is not available, does not live here anymore.

Rajeev: I need him to call me back ! So, can you can take down a message ?

Me : You are calling from Three ?

Rajeev : Yes.

Me : Why dont you call Karthik on his mobile, then ?

Rajeev : Can you take a message for him ?

Me : No, I cannot.

Rajeev : So you cannot take a message for him ?

Me : If you are calling in regards to his mobile connection, why dont you call him on his mobile ?

Rajeev : Hangs up the phone.

After reading the above conversation, if any of you thought that Rajeev (or whoever he might be) is from the Collections dept of Three mobiles, then you are wrong. I too thought of the same thing after the phone call ended. I called up my ex roomie and asked what the issue was regards to the mobile. He has had a very good record with Three and he also works in Collections for a major company. (Collections is the term for the department that chases up people who are late in paying bills or dont pay their bills at all).

He then called Three and asked to speak to Rajeev, and he was apparently put through to this guy and ulitmately turns out that it was all about another promotional offer from Three. Needless to say, my friend had some choice words for him to hear. During his conversation with Rajeev, it was suddenly pointed out to Karthik that he had not paid his last month mobile bill and again some more choice words followed, and then the anamoly was corrected and Rajeev admitted that they have received the payment four days back.
Boy !! For a second I thought that sales people are real smooth talkers but not like this. He could have easily doubled as P S Veerappa for olden days.